Tim Hortons is working hard to improve its customer service by implementing new tech to speed up lineup and consistency. However, there still seems to be a ton of work to do. Below are a few frustrations we found on social media that causes customers to wonder why they part with their hard earned money.

@TimHortons if I wanted to pay for a burnt bagel I'd have hired my 3 year old to use our toaster instead of wasting my money#wouldueatit pic.twitter.com/GgadalvQ6b

— Sarah Forbes (@sforbes11) February 11, 2017

If you're looking for a dry af basic BLT, that's not even completely wrapped, head on over to @TimHortons. #bleh pic.twitter.com/0qWEiSdAGy

— Cristina Esteve (@cristinaresteve) February 7, 2017

Ordered a Cesar salad and told them I was allergic to tomatoes, and this is what I got???? @TimHortons pic.twitter.com/8tb00w6YIH

— Kristina (@kristinae9915) February 8, 2017

Rude Tim Hortons, I could fit a small lizard in that empty space pic.twitter.com/DMmLxovlAp

— Masycre (@MasycreLive) February 8, 2017

I was pumped for my crispy chicken but you blew it @TimHortons pic.twitter.com/BEeaoCnBPM

— chase (@chasewall12) February 7, 2017

Hey @TimHortons I think my #breakfastwrap is broken. #stillhungry pic.twitter.com/e7u8sewgmA

— Boyd Kelham (@BoydKelham) February 11, 2017