Tim Hortons is working hard to improve its customer service by implementing new tech to speed up lineup and consistency. However, there still seems to be a ton of work to do. Below are a few frustrations we found on social media that causes customers to wonder why they part with their hard earned money.
That moment when your @TimHortons runs out of plain bagels and then forgets the cheese on your egg and cheese bagel #TGIF pic.twitter.com/nOSTomTJ6a
— The Greek (@TheGrkStallion) February 24, 2017
Just finished my coffee and opened it up to find this surprise! Thanks @TimHortons ???? pic.twitter.com/nCFfnFSoOs
— Frank G (@FGluns) February 23, 2017
@TimHortons thanks always fresh? Or always chewy? pic.twitter.com/s0pCgfWUQZ
— JUULES ♒️ (@juliialeonn) February 23, 2017
@TimHortons i purchased a medium beverage at your whitby location, and i found this in my drink… thats gross! Unsatisfied! ???????? pic.twitter.com/NENDg1D7bR
— $ (@nisemb_) February 23, 2017
When you order a @TimHortons Toasted Coconut and they forget half the coconut #fail pic.twitter.com/jYJk2Tm7Ge
— nsags (@nsags) February 16, 2017
It’s been a month since I got anything at @TimHortons & I remember why now! Sooo disgusting! A friggin hair IN my bagel?!? C’mon! pic.twitter.com/PeYiPVOe8K
— Brit Gordon (@Brit_G) February 23, 2017
Wtf @TimHortons are you trying to clog my arteries or nah??? #toomuchbutter pic.twitter.com/iglIfYwIRt
— ❁ Lan (@allanahsimpson) February 16, 2017
@TimHortons so I order a Large and they literally gave me a Medium in a Large cup? C’mon on now Tim pic.twitter.com/RCcvcbAJeJ
— El_Fahnito (@FAHBULEUX) February 25, 2017
@TimHortons proper use of hair nets… Fail. pic.twitter.com/QopC4qLB3L
— BluPez (@Loud_Ninja) February 25, 2017
@TimHortons damn that is burnt/hard & thrown in the trash nice breakfast pic.twitter.com/fK61NcXbYM
— Jethro Snosberg (@JethroSnosberg) February 25, 2017
I guess Tim Hortons can even be bothered to fill my tea up anymore? @TimHortons pic.twitter.com/jXjaomtFdD
— Tianna Rice (@eLaMAeOh) February 23, 2017
Great job @TimHortons ! Paid for a large French vanilla and it’s not even full. Haven’t had a sip yet either. #notimpressed #pissed pic.twitter.com/dfqZPwIZtA
— Ashley (@Ashley13134) February 25, 2017
@TimHortons a nasty surprise in my coffee this morning. pic.twitter.com/LF7vGBm6oF
— JP Schramek (@jpschramek) February 25, 2017
Uncooked freezing cold on the inside timbits from @TimHortons got me like ???????? glad i didnt have to spend more than 5$. Disgusting. pic.twitter.com/61BuXqt9mS
— ¤Langer¤ (@langer_skate) February 25, 2017
@TimHortons Since when did double toasted mean completely burnt? pic.twitter.com/o99qH9mJXA
— Amy Ferguson (@Aimilyme) February 25, 2017